Plans and credits
Choose a plan from the current catalogue, understand included usage and its limits, add usage, and manage your subscription.
View as MarkdownEvery plan includes the product: agents, Silos, Prism, Twice, Atlas, Intake, Monitoring, Security, Estelle CI, integrations and the API. Plans differ in included usage, memory capacity and, for Team, how usage is shared across seats. You can use Estelle's own inference or bring your own model provider keys.
Settings → Plans & billing and the public pricing page read the current plan catalogue. Check either for the plans, prices and offers available to you now.
#Choose a plan
- Choose Free to try the product without a card. Its included usage is a one-time grant and does not renew.
- Choose an individual paid plan when you work alone and need more included usage or memory capacity. Included usage renews monthly, including on yearly billing.
- Choose Team when several people need one workspace and one shared usage balance. Team is billed per seat, and each seat's allowance pools into that balance.
- Contact us about Enterprise when your organization has custom workflow or deployment requirements.
Yearly prices on the pricing page are the full annual charge, not a monthly equivalent. They do not change the monthly renewal of included usage.
#Read your usage
Open Settings → Usage & limits. The Overview tab shows your usage as percentages rather than raw credit or token counts.
Paid accounts can have three limits at once:
| Limit | What it means |
|---|---|
| 5 hours | A short rolling limit. Older usage stops counting as the window moves. |
| 7 days | A weekly rolling limit. It recovers as older usage leaves the window. |
| 30 days | Your usage for the current plan period. The page shows when it resets. |
A task that needs plan usage may have to wait when any applicable limit is full. The page names the limit and when usage becomes available again. Free has its non-renewing plan meter rather than the paid rolling windows.
Use Last 7 days by surface to see which parts of Estelle used your plan, and Analytics for daily usage and top sessions. Owners and billing admins can also set a Monthly spend limit for paid usage beyond the plan.
#What uses included usage
Included usage pays for metered work Estelle does for you. This includes Estelle's own inference and cloud work such as Silo runs. Estelle CI runs use a Silo from your plan, and reading Ask replies aloud uses Estelle Credits.
Navigation and verification that only read your indexed repository make no model call. They continue to work at a model-usage limit.
A provider key you add in Settings → Provider keys changes who serves the surfaces you select. Your provider bills those calls directly under your agreement with it; Estelle does not charge you again for that inference. See Keys and models.
#Change your plan
Review the current catalogue
Open Settings → Plans & billing. Choose Monthly or Yearly, then compare the available plans.
Choose a plan
Select the plan you want. For Team, choose the number of seats your workspace needs.
Confirm billing details
Confirm the billing address and review the plan, interval, seats and price shown in the confirmation. If you have a creator code, add it where offered. Checkout then opens on Stripe.
If you switch away from Team, the confirmation warns that the team and its shared access will end. Review that warning before continuing.
#Manage payment and cancellation
Choose Open billing portal in Settings → Plans & billing to update your payment method, download invoices and see billing history.
Choose Cancel plan to cancel at the end of the current period. Your plan stays active until then.
If a promotion is available for your account, use the promo-code area or the offer field shown during checkout and read its terms there. Do not assume a trial or another free period unless the offer explicitly includes one.
#Add more usage
When an eligible individual paid plan is exhausted or stopped by a rolling limit, Add more usage appears in Settings → Usage & limits. Added usage goes into the same account balance and can cover work stopped by the short rolling limits.
Free has no top-up. Team usage is managed through the team's plan and seats rather than the individual top-up control.
#When usage runs out
A request that cannot be paid for is refused rather than silently completing. A 402 means the account could not pay for that call; it does not mean your API key is invalid.
Open Usage & limits, check which limit stopped the work, then wait for recovery, add usage if offered, change plan or select your own provider key for that surface. See Troubleshooting.